We are looking for an experienced and motivated Customer Service Representative to join our marketing team. The customer service representative position is open for individuals who love helping others and providing information to make lives easier and better. Our ideal candidate is customer-oriented and has exceptional communication skills.

A Customer Service Representative in our team will be responsible for all the verbal and written communication with our customers. Therefore, we would love to have someone who knows how to listen and remain patient and cheerful throughout the day. If this sounds like you, don’t hesitate to apply for the position.

Customer Service Representative Duties & Responsibilities:

• Generate sales leads
• Provide accurate and valid information for the customers
• Handle questions, complaints, and returns and find appropriate solutions quickly
• Keep records of customer interaction and process received files.
• Follow communication procedures and policies.
• Think, answer, and respond quickly to resolve customer issues and questions about products and services
• Retain a polite and professional voice and manner at all times

Customer Service Representative Requirements:

• Great customer support skills and customer management
• Knowledge of our company brand and products
• Customer-oriented and passionate about helping others
• Ability to respond quickly to different requests and characters
• Excellent multi-tasking and organizational skills
• Must be upbeat and have a daily positive attitude
• Must be able to report to work daily
• Must be able to hold a smile, yes smiling is a requirement