HVAC Start-Up Technician and Customer Support Rep

Why Shultz & James?                                                                                                                                             

Shultz & James is an established and trusted employee-owned HVAC rep firm that has been present in the commercial/industrial segment of the industry, serving Virginia for over ninety years.  We aim to provide a comfortable, family-oriented atmosphere to attract and retain long-term employees.  Our growing team offers training opportunities, competitive salaries, excellent benefits, and ownership opportunities.                                                                                                                                                      

Shultz & James prides itself on working as a collaborative team to provide new and fresh ways to offer the best customer service in the industry.

WHAT WE OFFER YOU:

• Full-time Employment     
• Competitive Salary
• 401K with Company Contribution              
• Insurance:   Medical, FSA, Dental, and Life Insurance
• Medicare Coverage Assistance after Retirement for Long-Term Employees
• Company Vehicle
• Paid Vacation
• Paid Holidays
• Continuing Education Assistance
• Stock / Company Ownership Options       

WHAT YOU OFFER US:

• Valid driver’s license
• 5 + years of commercial/industrial field service experience is required.
• Customer Service experience.                    
• Current HVAC technician license
• Understanding of advanced heating, air conditioning, refrigeration, and ventilation principles.
• Working knowledge of boiler systems
• Reliable and self-motivated.         
• Strong time management skills.
• Excellent written, verbal, and interpersonal skills.
• Experience in schematic diagrams, controls, and sequence of operations. 
• Knowledge of Microsoft Word, Excel, Outlook       
• Associate or Bachelor’s degree (preferred but not required)           

WHAT YOU WILL BE DOING:

• Review of mechanical design documents to establish and understand intended owner operation requirements  
• Project site observation and acceptance of pre-functional tests.
• Assist contractors in carrying out Functional Tests (FT) of mechanical equipment on site to verify proper installation and operation according to the above.     
• Complete testing procedure documents.
• Be the liaison between factories and contractors to establish a plan of action should issues arise.        
• Work with inside personnel to track warranties.
• Maintain effective communication with clients, contractors, and other project team members.            
• Participate in training on the latest industry technologies.               
• Establish training programs for customers.            
• Support team members and peers to achieve KPIs.            
• Travel to projects within your designated area     
• Travel to factories for training classes and certifications    
• Capable of climbing stairs and ladders.  Comfortable with working on roofs/platforms.  Capable of carrying up to 50 lbs.  
• Ability to work in confined space