Are you a performance focused high achiever who is ready to build something that very few will get the opportunity to build?
Are you looking for an opportunity to utilize your creative and problem-solving skills?
Are you tired of being micromanaged or not being recognized for your impact?
Are you frustrated with the same old routine and looking for more versatility and autonomy?
Join Us and help us build something amazing!
Immediate full-time opening. Matt the Painter, an established, progressive and growing residential painting contractor in Billings, MT and the surrounding areas is now accepting applications for a thorough, assertive, and logical individual to join our team.
The Customer-Focused Office Manager is a critical part of our company so it’s important that the person we choose will be a “fit” with our commitments and shared values. If you or someone you know that is excellent at working independently and would like to be rewarded for your organization, efficiency, tenacity and follow through, please read on or share this.
ABOUT THE JOB - KEY RESPONSIBILITIES:
Project Support:
Building out projects for production
Scheduling and assisting with operations
Ordering paint and supplies
Provide post job follow up and ensure customer satisfaction.
Occasionally running supplies to the field & errands
Customer Support:
Answer incoming calls and schedule appointments as needed.
Ensure customers receive excellent follow-up and progress update communication via company channels, phone, email, CRM, etc.
Assist with addressing customer needs while delivering excellent service.
Communicate and collaborate with staff to assist with scheduling assistance, project support, information requests, etc.
Invoicing
Office Management:
Ordering office supplies including clothing
Watching and ordering shop sundries
Manage office supply inventory
HR Support:
Assist with our hiring process by posting ads, reviewing applicants, scheduling candidate interviews with the hiring manager, etc.
Assist with onboarding new painters by meeting with them, explaining our paperwork, processes, etc.
Review timesheets, modify and assist in running payroll
Manage PTO accrual and time off requests.
Sales Support:
Provide support during the life of the lead including appointment setting, light pre-qualifying, appointment confirmation, and follow up as needed.
Marketing Support:
Manage marketing calendar and marketing vendors to ensure timely and consistent marketing activity.
Occasionally attend networking and community events.
Deliver customer gifts on occasion
ABOUT YOU - TRAITS AND SKILLS NECESSARY FOR SUCCESS:
You have a preference for maintaining and establishing an organized workplace.
You enjoy compiling, confirming, and organizing information.
You have the ability to finish tasks despite challenges or resistance.
You are able to see challenges and create solutions.
You demonstrate self-control and an ability to manage time and priorities.
You are answerable and accountable for your actions.
You recover quickly from adversity.
You are comfortable working independently and autonomously.
You treat others fairly, regardless of personal bias or beliefs.
REQUIREMENTS:
Administrative experience; supporting a high-level manager or business owner.
Previous experience overseeing projects - timelines, resources needed, scheduling, etc.
We are a tech driven company…Cloud-based software, familiarity with and willingness to learn new technologies and applications.
Proven history at producing measurable results.
Ability to pass background check.
DISC Assessment we will provide you with.
SCHEDULE:
40 hours per week
8-4:30 preferred
In our location
COMPENSATION:
$55,000 - $60,000 per year
Benefits:
128 hrs of PTO
401 (k) with matching after a year of service
Bonus potential
Since 2008, Matt the Painter has delivered interior painting and exterior painting for general contractors, homeowners, and commercial clients with high standards of quality and service. Our continued growth stems from our engaged and experienced team and a culture of quality, self improvement, and respect. We care about each other and our clients and enjoy an excellent reputation as a result.
