Billing and Insurance Coordinator

384 Hartnell Drive, Suite A Redding, CA 96002 • Administrative • Customer Service • Full-Time

Salary Range:  $22.00 - $27.00 hour

Team Perio is growing and we are looking for awesome people to join our team. Our practices are owned by one doctor and managed with a team of people united by the goal of helping as many patients as possible, experience dental surgery in a positive way . We pride ourselves in maintaining a healthy office culture with competitive pay and benefits. The ideal candidate will have a passion for providing excellent patient experiences and work well within a team. We are looking for someone that would like to grow into our lead billing director. This is a full-time position with benefits.

Responsibilities of Billing and Insurance Coordinator

  • Studies the insurance plans that are used most frequently with patients to understand the various nuances of each plan in order to communicate more effectively.

  • Educates patients, as necessary, regarding insurance, their responsibility and basic terminology.

  • Processes and submits insurance claims daily for all locations.

  • Monitors and follows-up on outstanding claims.  

  • Provides insurance predetermination documentation to patients if required, contacts the patient to make financial arrangements, and schedules treatment.

  • Corresponds with insurance companies to resolve payment delays, requests for additional information, or to discuss treatment that has been denied coverage.

  • Handles all inquiries concerning insurance on a daily basis.

  • Follows up on Insurance Aging Report and submits claims again, when necessary.

  • Runs Aging Report and contacts patients for prompt payment on past due accounts.

  • Monitors Credit Balance report, and produces a list of refunds owed to patients to Business Manager monthly.

  • Prepares EOD reports and deposits daily 

Requirements of Billing and Insurance Coordinator

  • Minimum of 2 years relevant experience in the dental profession and/or insurance billing experience

  • Sustained positivity and energy throughout the day

  • Communicates clearly with patients and all team members

  • Attention to detail

  • Professionalism

Compensation and Benefits 

  • Wage: $22-27 per hour DOE

  • Bonuses based on performance

  • 90-Day Review and wage assessment, with potential of increase

  • 36-40 hour work week

  • Health Insurance Benefit at 30 days, all other benefits eligible after 90-day probation

  • 40 hours Vacation (Accrued Annually) doubles at year 3 of service.

  • 50 hours sick pay per year.

  • 5 paid holidays.

  • Medical, Vision, and Dental available.

  • 401K Employer contribution

We think that all patients deserve to experience a better life by having their mouth restored to ideal health. If this sounds like something you would like to be a part of, we want to meet you. After submission of your application, you will receive a questionnaire. Please make sure to answer the questions on our questionnaire. Incomplete applications will not be considered for review. 

 
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