Our team of motivated and driven professionals at Cobblestone 13 collaborate in a fast-paced retail environment to create the most successful in-store marketing campaigns our clients have ever experienced. Our outstanding Client Engagement team performs on the ground floor of our client's campaigns and has been essential to our success. As a result, our clients have expressed a strong desire for us to expand rapidly this year.

We're looking for a capable Client Engagement Specialist to manage and uphold effective client relationships. As a member of our team, you'll serve as the client's main point of contact, making sure they get the resources they need, receive high-quality assistance all the time, and can take advantage of all the perks outlined in their contract. We are looking for outgoing, energetic entry-level professionals who want to expand their knowledge and skill sets in the Sales, Marketing, and Community Management fields.

Key Responsibilities:

· Facilitate all customer interaction with solid relationship-building, product expertise, careful planning, and effective execution while in retail environments

. Generating new leads

· Creating instructional strategies based on customer needs

· Engage with customers to ensure our client's brand name is effectively reaching the local market

Experience:

· Previous experience in an Account Management or Customer Relationship capacity 

· Knowledge of basic marketing strategies and techniques

· Proven track record of creating long-lasting client relationships

Education & Qualifications:

· Bachelor’s Degree and/or 2-4 years of customer success or account management experience 

· Experience working directly with customers

· Excellent written and verbal communication skills

· High energy, self-motivated, driven, and dynamic personality

· Confident, with strong interpersonal skills, and a true team player