Retail Brand Manager

756 Tyvola Rd Charlotte, NC 28217 • Customer Service • Retail • Sales • Full-Time

Salary Range:  $38000 - $58000 year

The Retail Brand Manager position is primarily focused on the customer experience in our retailers and the creation of strong customer-brand relationships. We’re looking for positive, solutions-oriented individuals to help us build a strong company brand, execute memorable customer service experiences, and to help us build lasting relationships between our company, our clients, and our customer base. The Retail Brand Manager position involves connecting in-person with customers, educating customers on our products and services, and facilitating a full sales cycle with each customer on behalf of our clientele.

Responsibilities of Retail Brand Manager:

  • Facilitating full sales cycle through talking with customers, accurately informing them about our products and services, and closing each sale
  • Establishing strong client brand representation through excellent customer service experiences, strong product knowledge and professional presentation of self
  • Meet weekly with a team of peers to discuss performance, strategize on brand optics, and understand room for improvement
  • Working in partnership with and building a relationship with various retailers and other teams to meet mutual customer connection goals

Qualifications for Retail Brand Manager:

  • Must have a high school diploma or educational equivalent
  • Must be passionate about people, with excellent customer service skills and the ability to build relationships with others
  • Previous experience in hospitality or retail is preferred
  • General knowledge of sales and customer service preferred

What We’re Offering:

  • Full time work availability
  • Flexible scheduling
  • Paid training and professional development
  • Weekly hourly pay plus bonus opportunities
  • Travel opportunities
  • Advancement opportunities



 
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